How do I share my listings using CDX Mail?

CoStar Direct Exchange (CDX Mail) allows you to share your listings directly with commercial real estate professionals interested in properties like yours as well as contacts within your personal network.


  1. Log in to your account on CoStar.com, LoopNet.com, or ListingManager.costar.com
  2. In the menu on the left corner select Marketing Center
  3. Go to the CDX Mail tab
  4. Select New Campaign at the top right to create a new campaign
  5. Choose the listing for which you would like to send a new campaign
  6. Enter a campaign name
  7. Use the From contact drop down to select the email address from which the campaign will be sent. The campaign can be sent by any of the brokers or owners listed as a contact on the listing
  8. Enter a subject line for your campaign
  9. Once finished click Continue
  10. Select a template for your campaign
  11. Customize your email
    1. To change the color theme of the email
      • Select the color dropper at the top right
      • Once selected click on the x at the top right
    2. To select a new photo click the image icon at the top right of your photo and select from the photos available
    3. To preview your email campaign, click on the Preview toggle at the top right of the screen
  12. You can see both desktop and mobile versions using the toggleClick Continue at the top right

    For more information, contact your Account Executive
  13. To send yourself a test email
    1. Enter your email in the Email field under the send email subject header
    2. Click Send Test
  14. When satisfied with your email click on Send Now at the bottom right Above the Send Now button, you can see a preview of the number of recipients for your email
  15. To track your CDX Mail campaign results
    1. Go back to the CDX Mail tab
    2. You will see your email campaign performance (sent, delivered, opened)
    3. Click on the campaign to access more details
  16. View the delivery, open and click rates of your campaign
  17. Track your listing exposure from the moment you send your email over via a comprehensive chart


Note: Once an email campaign is sent, it cannot be modified. A previously sent campaign for any listing can be modified and resent after 30 days. Responses to your email campaign will not appear within your leads dashboard, so be sure to save contact information from direct responses.

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